Navigate
Love of Self · Love of All · Love of Mother Earth The Soul Should Evolve 10% of Every Sale Returns to Mother Earth Love Yourself. Love Everything. Even the Wrong Turn Can Bring You Home Choose What You Let In To Steward Is to Love Clarity Is Part of Care Welcome to the Movement We Are Here When You Need Us
We Are Here

Reach Out

Send us a message or find a quick answer below. Every message is read personally and we respond within 48 hours.

General Enquiries

Questions about products, courses, or anything at all — we are here.

Send a Message

Orders & Returns

Issue with an order, a download, or a return — we will make it right within 24 hours.

Get Support

Partnerships

Brand partnerships, collaborations, and aligned business enquiries — only those that match our values.

Connect With Us

The Mother Earth Fund

Questions about our 10% Earth pledge, donation partners, or quarterly impact reports.

Learn More

Send a Message

We respond to every message within 48 hours.

Pre-filled based on your selection


Shipping & Returns

We Make It Right

Straightforward policies, no small print surprises. If something is not right, we fix it.

Delivery Times

Orders are processed within 2 business days. Domestic delivery typically takes 5–10 business days. International orders take 10–21 business days. A tracking link is sent once your order ships.

Returns & Refunds

Vault pieces — 30-day return window if damaged, defective, or significantly different from described. Digital products — 7-day money-back guarantee, no questions asked. Inner Alignment — full 30-day refund.

How to Return

Use the contact form above and select Return Request as your subject. Include your order number and a brief description. We will respond within 24 hours and guide you through the rest.

Need more detail? Full policy terms are available on the Legal page.


Common Questions

Find Your Answer

If you do not find what you need here, send us a message above — we would love to hear from you.

General
What is LoveILoveAll?+

LoveILoveAll — LILA — is a brand built around three pillars: Love of Self, Love of All, and Love of Mother Earth. We create courses and products for people who are ready to do the inner work and live with more intention.

Who is Ru?+

Ru is the founder of LoveILoveAll — a first-generation Sri Lankan immigrant who grew up in Tampa as an only child and built this movement from a deep conviction that every human being has extraordinary potential. His story is the foundation of everything we do. Read his full story.

What does the 52 Sigil mean?+

The 52 Sigil is LILA's living symbol — the 5 and the 2 drawn in relation to each other reveal a heart in the negative space between them. It carries the philosophy of reflection, relationship, and the truth that what we carry within shapes the world we help create. Learn the full story.

What does 10% to Mother Earth mean?+

Ten percent of every LILA sale is donated across five environmental causes — split 2% each. This is not a marketing line. It is a commitment that has been in place since day one. See where the money goes.

Orders & Shipping
How long does delivery take?+

Orders are processed within 2 business days. Domestic delivery typically arrives in 5–10 business days. International orders take 10–21 business days. You will receive a tracking link by email once your order has shipped.

Do you ship internationally?+

Yes. We ship to most countries worldwide. Shipping rates and estimated times are calculated at checkout based on your destination.

I have not received my tracking information. What should I do?+

Tracking information is sent by email once your order ships, usually within 2 business days of your order. Check your spam or promotions folder first. If you still cannot find it, send us a message above with your order number and we will look into it for you.

How do I start a return?+

Use the contact form above and select Return Request as the subject. Include your order number and a brief description of the issue. We respond within 24 hours and handle everything from there.

Inner Alignment — The Course
What is Inner Alignment?+

Inner Alignment is LILA's signature self-development course — a structured journey through the mental, emotional, physical, and spiritual pillars of real inner work. It is designed to help you return to yourself and build your life from truth, not fear. Learn more about the course.

Is the course self-paced?+

Yes, entirely. There are no deadlines, no live sessions to attend, and no pressure. You move through Inner Alignment at whatever pace serves you best — whether that is one module a week or one a day.

How long do I have access?+

Lifetime access. Once you enroll, the course is yours — including all future updates and additions. There is no expiry date.

What if I need support during the course?+

Every enrolled student can contact us directly by selecting Course Support in the form above. We respond to all course enquiries within 24 hours.

What is the refund policy for the course?+

If Inner Alignment is not right for you, we offer a full 30-day money-back guarantee — no questions asked. Contact us within 30 days of purchase and we will process your refund within 3–5 business days.

The Vault — Merchandise
What is The Vault?+

The Vault is LILA's merchandise collection. These are not fast-fashion pieces — they are intentional, quality items that carry the philosophy of the brand. Each release is produced in limited quantities and retired once sold out.

Are Vault pieces restocked?+

Most Vault releases are limited edition and are retired once they sell out. We do not restock to maintain the integrity of each drop.

How do I find my size?+

Each product listing in the Vault includes a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit. If you are unsure, send us a message before purchasing and we will help you choose.

My order arrived damaged. What do I do?+

We are sorry to hear that. Contact us within 30 days using the form above, select Return Request, and include a photo if possible. We will send a replacement or issue a full refund — whichever you prefer.

Account
How do I access my course?+

Once your purchase is confirmed, your access link will arrive by email. You can also log in at any time from the My Account in the navigation. If you have any trouble accessing your course, send us a message using the form above and we will sort it out.

Do I have lifetime access to Inner Alignment?+

Yes. Inner Alignment is a one-time purchase with lifetime access. Return to it whenever you need a reset, a re-entry point, or a deeper pass through the material.

I identify as non-binary or gender-fluid. Which space is for me?+

You are welcome everywhere at LoveILoveAll. Choose the space that feels most aligned for your own growth, or join both. The standard is the same for everyone: live by the Golden Rule and show up honestly.

Keep Exploring

There is more waiting.

10% of every sale goes to Mother Earth  ·  2% across 5 causes  ·  Learn more →